Speed of Service Exemplifies ICC-ES Commitment to Client Satisfaction

For Immediate Release:
April 29, 2020
www.icc-es.org

Speed of Service Exemplifies ICC-ES Commitment to Client Satisfaction

Turnaround time on Evaluation Report ESR-4566 exceeds client expectations 

Brea, Calif. – ICC Evaluation Service (ICC-ES) recently published an evaluation report for Alfrex, LLC, exceeding the client’s expectations in both timeliness and service. Turnaround time on evaluation reports is a key concern for many clients in the building industry, as it directly affects the speed and success of the product entering the market. In the last ten years, ICC-ES has substantially improved the completion time for thorough and timely evaluation reports with a focus on client solutions and product innovation – with the median number around three months from start to finish.

ESR-4566 was evaluated in compliance with the 2018 International Building Code® (IBC®) for a Metal Composite Material (MCM) panel evaluated under ICC-ES Acceptance Criteria (AC) AC25. A durable, versatile and affordable architectural facade, MCM has been a key element in exterior wall cladding construction since the early 1980s.

A proponent of ESR-4566 was particularly pleased with the speed of service provided by ICC-ES in obtaining an evaluation report. “I have been involved in writing MCM and cladding ESRs for over 30 years and have never had the experience of cooperation and drive as was exhibited by Dr. Mahmut Ekenel and the ICC ES staff,” said Andy Williams, Consultant for Alfrex, LLC. “Even with expedited service, we did not expect to have a completed report as quickly as this project moved, which was less than 45 days from the creation of the statement of work to completed report. Dr. Ekenel was easy to contact and responsive which made the process move far smoother than my experiences in the past.”

“Dr. Ekenel, as well as all ICC-ES staff including myself, are here to serve our clients’ needs,” said ICC-ES President Shahin Moinian, P.E.  “We see our clients as partners and we are here to help them reach their organizational goals.”

ICC-ES offers a comprehensive suite of services which include innovative and prompt product evaluation as well as product listings to standards within the International Codes® and other codes in the nation. For more information about the ICC-ES Evaluation Reports Program, visit www.icc-es.org/evaluation.

ESR-4566 is available for free download here.

About ICC-ES
ICC Evaluation Service (ICC-ES), a member of the ICC Family of Solutions, is a nonprofit, limited liability company that does technical evaluations of building products, components, methods and materials. ICC-ES evaluation reports, building product listings and plumbing, mechanical and fuel gas listings provide evidence that products and systems meet requirements of codes and technical standards.

About the International Code Council
The International Code Council is a member-focused association. It is dedicated to developing model codes and standards used in the design, build and compliance process to construct safe, sustainable, affordable and resilient structures. Most U.S. communities and many global markets choose the International Codes.

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For more information, contact:
ICC-ES Customer Care
Tel: 1-800-423-6587 x3222

es@icc-es.org